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A How-to guide on using your loyalty points

FAQ: Loyalty Points

How do I use my loyalty points?

To redeem your loyalty points, you can do so by following the steps below:

1. Firstly, click on the blue button at the bottom left corner of your screen. Loyalty Points button (Mobile)Loyalty Points button

2. You will be prompted to sign in, please do so by clicking on Login here

3. Enter you email address and password then click continue

4. Once you have logged in, click on "Claim" next to "Convert your points into discount as shown on the image

4. Specify many points you would like to redeem by sliding the points adjuster.

5. Once you are satisfied with the number of points you would like to convert, click create discount.

6. Simply copy your discount code and apply the code at checkout. This should adjust the total price of your cart.

How many loyalty points do I have?

To find out how many loyalty points are on your account, you can do so by following the steps below:

1. Firstly, click on the blue button at the bottom left corner of your screen. Loyalty Points button (Mobile)Loyalty Points button

2. You will be prompted to sign in, please do so by clicking on Login here

3. Enter you email address and password then click continue

4. Once you have logged in, you will be able to see the number of points you have as well as its equivalence in monetary value. Loyalty points value

How much are my points worth in monetary value?

1000 is worth £1. A £10 order will earn you 500 points.

How much do I need to spend to earn points?

Points are earned on every purchase. They are equivalent to 5% of your total order. E.g. If your order is worth £100, you will earn 5000 which is equivalent to £5 in monetary value.

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